FAQs
Orders
How do I place an order on your website?
How do I place an order on your website?
Simply browse our products, add items to your cart, and proceed to checkout. You can check out as a guest or create an account for easier order tracking.
What are the benefits of creating an account versus guest checkout?
What are the benefits of creating an account versus guest checkout?
While guest checkout is available, creating an account provides better order tracking, access to order history, faster checkout for future purchases, and exclusive member benefits.
What payment methods do you accept?
What payment methods do you accept?
We accept all major credit cards through Shopify Payments, along with PayPal, Shop Pay, and Shop Pay Installments for flexible payment options.
How can I check the status of my order?
How can I check the status of my order?
Log into your account to view order status, or use the order tracking link provided in your confirmation email.
Can I modify or cancel my order after it's been placed?
Can I modify or cancel my order after it's been placed?
Please contact our customer service team immediately at info@shopbeautyworldplus.com. We'll try to accommodate changes if the order hasn't been processed.
Shipping & Tracking
How much does shipping cost?
How much does shipping cost?
We offer worldwide Standard and Express shipping. Shipping rates vary depending on the order value and region. Exact rates are available at the time of checkout.
How long will it take to receive my order?
How long will it take to receive my order?
Orders are processed within 1-2 business days. Standard domestic shipping typically takes 3-7 business days, while express shipping arrives in 1-3 business days.
Do you offer international shipping?
Do you offer international shipping?
Yes, we ship internationally with both standard and express options available.
Do you ship to P.O. boxes or APO/FPO addresses?
Do you ship to P.O. boxes or APO/FPO addresses?
We ship to P.O. boxes for standard shipping only. For APO/FPO addresses, please contact customer service for shipping options.
Returns, Exchange & Warranty
What is your return policy?
What is your return policy?
We accept returns within 30 days of purchase. Items must be unused, in original packaging, and accompanied by proof of purchase.
Are all products eligible for returns?
Are all products eligible for returns?
No, opened or used products are generally not eligible unless defective. Personal care and beauty products cannot be returned once opened for hygiene reasons.
How do I initiate a return or exchange?
How do I initiate a return or exchange?
Contact our customer service team at info@shopbeautyworldplus.com or call +1 (519) 900-0404 with your order number and details about the return.
Are shipping fees refundable?
Are shipping fees refundable?
Shipping fees are non-refundable unless the item received was defective or incorrect.
What is your warranty policy for defective products?
What is your warranty policy for defective products?
For defective products under warranty, we offer replacement, repair (if applicable), or refund options. Contact our customer service team to process a warranty claim.
